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Situation 2: When You Want to Centralize All Your Selling Channelsīesides being time-saving, shipping software can also centralize orders across various selling channels. This also drastically improves user experience, allowing you to build a loyal customer base for your brand. With shipping software, you can send every customer personalized updates for each stage of their shipment, including purchase confirmation, shipping updates, delivery on way, and delivery confirmation. Reassuring them of the shipment’s success is your responsibility, which you can do by giving them detailed information regarding their order status. They’ve already paid for your product so, of course, they want it to be delivered as soon as possible and in perfect condition. Situation 1: When You Want to Send Customers Shipping UpdatesĬustomers get anxious when awaiting delivery.
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But if you need more motivation, here are a few situations where investing in shipping software would make sense for your business. With Amazon offering two-day delivery, the stakes are even higher. They want parcel tracking capability and front-door delivery-but more importantly, they want delivery as fast as possible and for free. Shoppers expect clear communication, transparency, and control throughout the shopping experience, which goes beyond the website. In ecommerce, customer experience doesn’t end after someone places an order for your product. When It Makes Sense to Invest in Shipping Software OrderCup - Best for Merchants Handling 500-12,000 Shipments a Month.ShipBob - Best for Hassle-Free Warehousing and Fulfillment.EasyShip - Best for Cross-Border Shipping.The Best Shipping Software Options to Consider Not only does it simplify fulfillment for businesses, but it also provides them with the lowest available USPS rates to further cut down costs. Despite the generous feature set and third-party integrations, it remains user-friendly and cost-effective. The powerful shipping software can easily streamline time-consuming and repetitive shipping processes, freeing up your time to focus on more important parts of running your online business. ShippingEasy was a clear winner for us for multiple reasons.